Privacy Policy

Privacy Policy

Privacy Policy

This Privacy Policy (the "Privacy Statement"), explains your rights regarding the issues of the collection, processing, sharing with third parties, keeping, ensuring the security of your personal data by CRYPTO CARBON Teknoloji A.Ş. ("CRYPTO CARBON").

Scope and Consent

This privacy statement explains the collection, use, sharing, preservation, and protection of your personal data and your rights related to them. This Privacy Statement will apply to all applications and services that refer to this Privacy Statement (collectively, the "Services"), including our website, regardless of how you access or use it, including mobile devices. By using our Services and/or creating an account, you accept this Privacy Statement and our User Agreement and as stated in this Privacy Statement, you consent to our collection, use, sharing, retention, and protection of your personal data as described in this Privacy Statement.

Privacy Standards

We have taken all appropriate security measures to ensure that your personal data is processed only for the purposes specified in this Privacy Statement.

Collection of Personal Data

We collect, process, and store your personal data when you use our services, create a user account, provide information in the relevant form to create a user account, update or add information to your account information, conduct inter-user conversations, chat or participate in dispute resolution, or otherwise communicate with us about our Services.

Use and Storage of Personal Data

We use the personal data we collect to provide and improve our services, to provide a personalized experience on our site (especially by recommending services and products you may like), to contact you about your account or our services, to provide you with personalized advertising and marketing services, to detect and prevent fraudulent or illegal activities if any.

We keep your personal data for the period stipulated by the relevant legislation or as required for our activities or for our activities.

In addition, we may store the personal data in closed accounts,

To comply with the current legislation, to prevent fraud, to collect the fees owed, to resolve disputes, to assist inquiries, to implement our User Agreement, and to perform other transactions permitted or required by the applicable legislation.

Sharing Personal Data

We can share your personal data with third parties and companies.

Sharing this personal data may be necessary to provide our services and to provide you access for our Services, to comply with our legal obligations, to implement our User Agreement, to provide our marketing and advertising activities, to prevent fraudulent or illegal activities related to our services, to detect them, minimize them and investigate them properly.

Security

We protect your personal data by taking appropriate technical and administrative security measures to reduce the risks of losing your personal data, malicious use, unauthorized access to your personal data, unauthorized sharing or alteration of your personal data.

Your Rights / Questions and Complaints

This section explains your rights in accordance with the Personal Data Protection Law No. 6698. If you have any questions or complaints regarding this Privacy Statement, or if you wish to exercise your rights under this Privacy Statement or applicable legislation, you can contact us in writing.

Personal data

"Personal data" means information belonging to a natural person whose identity is identified or that we have or can be identified from the data to which we have access. Personal data do not include aggregated data and anonymized data, such as statistical data that do not belong to natural persons or that do not belong to specific or identifiable natural persons.

Changes to This Privacy Statement

This Privacy Statement is subject to change at any time. We will also announce important changes that will become effective immediately after they are published on our site via the Announcement Panel and/or by e-mail. If you do not accept these changes, you can terminate your subscription by accessing [Personal> My Information / Settings].

Collection of Personal Data

We collect, process and protect your personal data when you use our services, create a user account, provide information in the relevant form to create a user account, update or add information to your account information, conduct inter-user conversations, chat or participate in dispute resolution, or otherwise communicate with us about our Services.

The main personal data we collect are the following: Personal data you provide to us when you use our Services or create an account.

When you create an account; Your identifying information such as your name, Turkish Republic ID number (not mandatory) address, telephone number and e-mail address;

The contents of the transactions that arise during the transactions carried out within the scope of your activities on the site, that you produce or are linked to your account;

Financial information (such as bank account numbers) associated with your transactions;

In addition, through the forms on the site, by updating or adding information about your user account you have created for site membership, by participating in dispute resolution, or when you purchase or sell products and / or services or by contacting us in any other way regarding our Services, and this all kinds of conversation / correspondence content including the users formed within the scope and the related records;

Other information that we must collect and process in accordance with applicable laws in order to verify or determine your identity;

Personal data we collect automatically when you use our Services or create an account

We also collect information about your use of our Services and your communication with us. This information includes when you use our Services, create an account, provide information in a form on the site, update or add information to your account information, communicate with users or participate in dispute resolution, or otherwise communicate with us about our Services (including mobile devices). are the information we receive from the devices. This information consists of device ID or unique identifier, device type, advertisement identifier and unique device icon.

Geolocation information, including location information obtained from your mobile device. We would like to remind you that most mobile devices allow you to control or disable the use of location services with an application in the device settings menu of the mobile device.

Computer and connection information such as page view statistics, page incoming and outgoing traffic information, referring URL, advertising data, your IP address, browsing history and web log information.

Personal information we collect using cookies, web beacons and similar technologies

We use cookies, web beacons, unique identifiers and similar technologies with our advertising and e-mail content to collect information about the pages you view, the links you click and other actions you take on our Services. For more detailed information about our use of these technologies and how you can control them, see our Cookies Policy. Personal data we collect from other sources

You can provide us with personal data belonging to others (such as the delivery address belonging to another person, information about the holder of another card you use for transactions), only if the persons in question have prior express consent. You should also inform these people about how we collect, use, share and store their personal data in accordance with our Privacy Statement.

Use and Storage of Personal Data

The personal data we collect, to provide and improve our Services, to provide a personalized experience on the Site, to communicate with you regarding your account and our Services, to provide you with customer service, to assist you in the realization of your buying and selling transactions by providing communication between the buyer and seller, personalized advertising and to provide marketing services and to detect, prevent, minimize and investigate fraudulent or illegal activities. We can use and store your personal data as follows: Providing, developing and customizing our Services.

To provide access to and use of our Services;

To customize, measure and improve our services;

Providing other services that you may request as described when we collect the information;

We may use geolocation information to provide you with location-based services (such as advertising, search results, and other personalized content).

Contacting you regarding your account and providing customer service

To notify you about your account, to troubleshoot your account, to evaluate your complaints and suggestions, to resolve disputes, to collect fees or amounts owed, to contact you through surveys or questionnaires, or to provide you with customer service to the extent required by other means. and confirming the information of the parties involved in the relevant transaction;

To fulfill our User Agreement, any other agreement we have signed with you, or to contact you when necessary to fulfill obligations arising from such agreements and / or applicable legislation, or to arrange all necessary records and documents in this context;

To make and improve our advertising and marketing communications to be personalized and more relevant to you

For these purposes, we may contact you via e-mail, SMS. If you have given your consent to be contacted, we will use the contact information you have provided to communicate via e-mail, SMS message. When communicating with you by phone, we may use methods such as automatic dialers or pre-recorded calls or sending SMS. In this context, we would like to remind you that SMS and other data transmission charges may apply.

Preventing, detecting, minimizing and investigating fraudulent and illegal activities

Prevent, detect, minimize and investigate fraud, security breaches, suspicious transactions, potentially prohibited, prohibited or illegal activities;

To ensure the implementation of our Privacy Notice, User Agreement or other policies;

We keep your personal data for as long as it is necessary for our activities and related to our activities and as long as our storage purpose requires it. In addition, in order to comply with applicable laws, prevent fraud, collect fees owed, resolve disputes, resolve problems, assist with investigations, resolve user complaints, ensure the implementation of our User Agreement, and carry out other transactions permitted or required by applicable laws. we may store personal data. We would like to remind you that we are obliged to keep your personal data for the specified periods in accordance with the legal regulations in force, especially the Law on the Regulation of Broadcasts Made on the Internet and the Fight Against Crimes Committed Through These Publications and the Law on the Regulation of Electronic Commerce No. 6563. In the event that the circumstances requiring us to keep your personal data no longer exist, your personal data will be securely destroyed or anonymized.

Access

We take appropriate measures, including the following, to ensure that the personal data we collect are accurate and up-to-date, that you can access them and, where necessary, correct them.

If your personal data changes or are not correct, we request that you update them without delay.

If you enter a public posting / content, you may not be able to change or delete it. Upon your request, we will close the account and terminate the viewing of your personal data as soon as reasonably possible in accordance with your account activity and applicable legislation.

We will respect your legal rights regarding access to, modification or deletion of your personal data. In order to exercise your rights regarding your personal data, you can contact us by following the explanations in the Contact Us section below. You can also visit the Your Rights section regarding this.

Sharing Personal Data

We may share your personal data with third parties such as business partners from whom we receive services and / or cooperate to carry out the activities described in this Privacy Policy. These shares will take place after completing the security evaluations and analyzes regarding third parties and companies. The purpose of our sharing is to provide access to our Services, to comply with our legal obligations, to ensure the implementation of our User Agreement, to conduct our marketing and advertising activities or to carry out purchases and sales, or to prevent, detect, minimize and prevent fraudulent or illegal activities related to our Services. It may be necessary for our investigation of such activities. We disclose personal data directly to relevant and necessary persons in order to fulfill the specific purposes listed below. As stated above, we do not transfer your personal data to third parties for marketing and advertising purposes without your explicit consent

Service providers and financial institution partners

Potential illegal or suspicious transactions, the prevention, detection, minimization and investigation of violations of our User Agreement, fraud and / or suspicious transaction violations, member and reward programs, co-branded credit cards, personal ad serving, payment transaction services, and Your data may also be shared with our third party service providers in the country or abroad to assist us in other business operations.

Your data may also be shared with third party financial institutions that can offer you financial products to provide common content and services such as registration, transaction and customer support. These third-party financial institution partners will only be able to use your personal data to send you marketing communications if you have requested their services and have given your consent to these organizations.

Law enforcement, legal proceedings, authorities and legal authorities

We may share it to comply with legal requirements, enforce our User Agreement, intervene in allegations that any content violates the rights of others, or protect anyone's rights or safety.

Data may also be shared with law enforcement or government authorities or authorized third parties in response to a verified request regarding criminal investigations or suspected illegal activities and other activities that may expose us, you or any other user to legal liability. In this context, we will only disclose information that we think is relevant to the investigation or relevant investigation, such as name, city, postal code, phone number, e-mail address, user identity history, IP address, fraud complaints, shopping history and listing history.

We may also share information such as information about delayed or unpaid payments or other default payments in your account that may be reflected in the credit rating report or file with credit institutions authorized by the applicable legislation.

In cases we deem necessary in order to prevent or stop violations of intellectual or industrial rights, the participants of the program (right holders) within the scope of the Rights Holders Protection Program, if they accept the necessary commitments and agreements regarding the program, the relevant users (city, postal code, telephone number, e-mail address, user identity history, IP address) information.

We may also share personal data with third parties involved in legal proceedings in the event of a subpoena, court order, or substantially similar decision, or if we consider it necessary in good faith to prevent possible physical damage or financial loss or to report suspected illegal activity.

We would also like to remind you that we are obliged to share your personal data with the prescribed authorities in accordance with the legal regulations in force, especially the Law on the Regulation of Broadcasts Made on the Internet and the Fight Against Crimes Committed Through These Publications and the Law on the Regulation of Electronic Commerce No.6653.

Security

We protect your information by taking appropriate technical and administrative security measures to reduce risks such as personal data loss, abuse, unauthorized access, and unauthorized transfer. Some of the measures we use include next-generation security layers, firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. If you suspect that your account has been abused, please contact us by following the instructions in the Contact Us section below. We recommend that you use unique numbers, upper and lower case letters and characters in your password and that it is not used on any other site. You should not share your password with other people. If you share your password with others, you will be responsible for all the work and transactions other people do from your account. We would like to remind you that losing control of your password may result in loss of control of your personal data.

Your Rights

In addition to your rights under the Access section:

Within the scope of the Law on the Protection of Personal Data No.6698, you can contact us to find out whether your personal data has been processed, and if it has, you can request information about it. Thus; In accordance with Article 11 of the Personal Data Protection Law No.6698,

You can learn whether your personal data are used in accordance with the purpose of processing;

You can learn to which third parties your personal data can be transferred at home or abroad;

You can request correction of your incomplete or incorrectly processed personal data, deletion or destruction or anonymization of your personal data in case the reasons requiring processing disappear. Correction, destruction and deletion made in this way; You can also request that your personal data be notified to third parties to whom it has been transferred;

You can use your right to object to your processed personal data and to compensate for the damage if you suffer. If you want to get more information about privacy and protection of personal data, we are ready to assist you at [email protected].